Privacy Policy
Last updated: August 2026
1. Information We Collect
When you use bloodloyaltyfamily.com, we may collect the following information:
- Account information: name and email address when you create an account
- Order information: shipping address, items purchased, and order history
- Payment information: processed securely by Stripe — we never see or store your card details
- Usage data: pages visited and interactions with the site, used to improve our service
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and password reset emails
- Respond to your questions and support requests
- Improve and maintain the site
We do not sell your personal information to third parties.
3. Cookies
We use a session cookie (blf_session) to keep you signed in. This cookie is essential for the site to function and does not track you across other websites. We do not use advertising or analytics cookies.
4. Data Sharing
We share your information only with:
- Stripe — to process payments securely
- Hostinger — our hosting provider, which stores your data on secure servers
We may disclose your information if required by law or to protect our legal rights.
5. Data Retention
We retain your account and order data for as long as your account is active or as needed to fulfill legal and business obligations. You may request deletion of your account at any time.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
To exercise any of these rights, contact us at admin@bloodloyaltyfamily.com.
7. Security
We take reasonable measures to protect your information, including encrypted connections (HTTPS), hashed passwords, and httpOnly session cookies. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
This site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the updated policy.
10. Contact
For privacy-related questions or requests, contact us at admin@bloodloyaltyfamily.com.